Position Overview
Are you looking to advance your career with a global leader in energy? TotalEnergies Marketing Ethiopia is currently seeking a dedicated Card Back Office Representative to join its dynamic team. This role is pivotal in bridging the gap between marketing initiatives and customer satisfaction.
As a Card Back Office Representative, you will be the backbone of the card services department, ensuring that all administrative and operational tasks are handled with precision. From managing records to supporting marketing campaigns, your work will directly impact the efficiency of customer service delivery.
Key Responsibilities
The successful candidate will handle a variety of tasks aimed at maintaining the integrity of the company’s card-related services:
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Data Management: Maintaining accurate and up-to-date records for all card-related activities.
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Marketing Support: Assisting the marketing team in implementing promotional operations and loyalty programs.
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Customer Service Liaison: Ensuring that customer inquiries regarding card services are resolved promptly and professionally.
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Operational Efficiency: Managing back-office workflows to ensure no delays in card processing or distribution.
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Reporting: Preparing regular reports on card usage and customer feedback for management review.
Internal Link: Check out other Marketing Jobs in Ethiopia to explore similar career paths.
Required Qualifications & Skills
To be considered for the Card Back Office Representative role, applicants must meet the following criteria:
Education & Experience
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Educational Background: A Bachelor’s Degree (BA) in Management, Marketing, or a related field of study.
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Professional Experience: A minimum of 2 years of experience in marketing, customer service, or administrative back-office roles.
Technical & Soft Skills
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Software Proficiency: Advanced skills in Microsoft Office Suite, particularly Excel, Word, and Outlook.
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Communication: Excellent written and spoken English is mandatory for professional correspondence.
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Organizational Prowess: A high level of attention to detail and the ability to manage multiple priorities under tight deadlines.
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Integrity: A strong sense of reliability and ethical conduct when handling sensitive customer data.
Why Work at TotalEnergies?
TotalEnergies is more than just an energy provider; it is a hub for innovation and career development. By joining as a Card Back Office Representative, you benefit from:
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Continuous Learning: Access to training programs that help you stay ahead in the global energy market.
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Diverse Culture: Work within a supportive environment that values diversity and inclusion.
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Growth Potential: Real opportunities for vertical and horizontal career movement within the organization.
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Competitive Package: A salary and benefits structure designed to attract top-tier talent.
Job Settings & Summary
How to Apply
If you meet the requirements for the Card Back Office Representative position, follow these steps to submit your application:
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Prepare Your Documents: Ensure your CV and Cover Letter are updated and highlight your relevant experience in back-office operations.
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Subject Line: Use “Application for Card Back Office Representative – [Your Name]” as the email subject.
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Email Submission: Send your application to the official recruitment address below.
Contact Details:
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Company Address: TotalEnergies Marketing Ethiopia, Mullege Building, Addis Ababa, Ethiopia.
Internal Link: For more tips on crafting the perfect application, visit our Job Application Guide.
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